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printing email

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printing email

I am unable to print an email from my home laptop, both the email or an attachment.  I have no problems printing any other document when not in my email.  This just started when Comcast switched to their new format.  I can print the emails and the attachments when I am at work.  I've looked in settings to see if there is anything that might be required and I cannot find info.  I've tried click the box next the email and then clicking the print icon; I've tried clicking just the print icon; I've tried right clicking and selecting print - I just get 3 dots on the screen like it is processing something but nothing happens.