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oauth link when accessing email

New Poster

oauth link when accessing email

Using Firefox, when trying to access my comcast email, instead of email it sometimes brings up a link to oauth.xfinity.co./oauth and a blank screen.  If I try a second time, it usual works but again it sometimes goes to oauth... 

Expert

Re: oauth link when accessing email

Try clearing your history/cache in Firefox.  Also, are you using the most current version?  FF is now up to v57.

New Poster

Re: oauth link when accessing email

2 Questions:

1. How do I clear theHistory/Cache?

2. How can I find my Firefox Version Number?

 

Expert

Re: oauth link when accessing email

See here for clearing cache/history----------------

 

https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox

 

To see the version, click on Firefox in the menu bar and then "About Firefox".  They are up to v57.0.1 right now.

Expert
Moved:

Re: oauth link when accessing email

Moved for email address in post. Please don't post personal information as these are public forums. Read the posting guidelines here--------------------- http://forums.xfinity.com/t5/Forum-Community/Forums-Policy-and-Guidelines/td-p/2618379