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not receiving email from a particular address

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not receiving email from a particular address

A friend's emails (to me) keep getting returned. They get a "refused to talk to me 421" "throttled" response. 

Is there anything to be done to fix this? It's a new problem - nothing has changed for either party involved.

Expert

Re: not receiving email from a particular address

For this kind of issue you need to call Comcast security and see if there is some blocking issue with the other person's domain----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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