Community Forum

not receiving all my e-mails

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Highlighted
New Poster

not receiving all my e-mails

All of a sudden I'm not receiving all my e-mails.  Have always received my Verizon bill through e-mail and I was just notified by snail mail that it won't go through anymore, I have also had a company try to e-mail me and they are not coming through.  Worried about how many other bills and such I'm not receiving & why?  I'm getting other e-mails?

Official Employee

Re: not receiving all my e-mails

Please send me a private message with a bit more details, such as the sending companies (other than verizon), and also see if you can locate an older email from Verizon with your bill.  I'll see what we can find in the system with that extra information.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!