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my oldest emails are dropping out

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my oldest emails are dropping out

I think this started last month or two.  Currently inbox prior to June 1st has dropped out and I can't retrieve them.

 

Expert

Re: my oldest emails are dropping out

Do you have the account enabled on another device using a desktop client like Outlook or Thunderbird?  Or on a mobile device using an app?  If so, is the client/app configured using POP3 instead of IMAP?  POP will download emails when you check the account, then delete them from the server.  So you need to look at the settings to see which protocol you are using.



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