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missing names in To box when sending to a group

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Re: missing names in To box when sending to a group

Try having the address book re-synced. You need to send an email to helpme@sv.comcast.com In the subject line put "Need Slow Sync of Address Book". In the body of the message describe the problem, and make sure you include the email address with the problem. It can take up to 24 hours for the re-sync to work.

The address book is actually supplied by a company called Plaxo. There are separate copies in the Full and Lite versions of Xfinity Connect, and they are supposed to be synced with each other. Once in a while they can get out of sync and it will cause these kinds of problems.

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missing names in To box when sending to a group

Good morning,

I set up a family email group using my address book. Each time I go to send a group email there are the last two names on the bottom of my list that do not appear. I deleted the group and started over, but I get the same error.

 

Please help me

 

Thanks