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missing email folders

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missing email folders

I moved 8 months agp and am no longer a customer of comcast. Was told that I could keep my comcast email as long as I used it regularly.

 

Recently Comcast redesigned their email platform and now more than half of my folders are missing. Any ideas on how to retrieve the lost folders.

 

Expert

Re: missing email folders

Are you sure they're not nested under other folders and hidden from view?  Click on any black arrowheads you see.  If it's not that, then call Comcast security and see if they can recover them for you-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329