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lost computer functions

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lost computer functions

We had Xfinity instll on Sunday - TV & Internet.  Everything was working perfect.  On Monday I call old providers and cancelled with them.  They turned off their services on Tuesday and when I went in later that night to turn off my computer the screen was dark.  I couldn't do anything on it.  I pressed control Alt Delete and nothing happened to I turned it off from the CPU.  Wednesday morning Iturned it on and everything was in large print.  I went into settings and it was showing as 100%.  I clicked on 125% and the screen got larger so turn it back to 100%.  Still had the large icons and print.  I turned the computer off and rebooted the modem.  That didn't work.  I also can print and I can't connect to my other computer to share information.

Also, when we turned on the TV Wednesday evening it also wasn't working.  No picture and no sound.  I was on the phone with a level 3 service tech for nearly 3 hours trying to get the sound to work.  I told him about the computer and he wasn't sure what the problem was and he can't access my computer or work on it.  - and it was late at night and we were both just happy that the sound on the TV finally came on.   But I still have large print on my computer and I think that it was all caused by the old providers shutting down their services.    Any ideas on how to get the print on my computer back to normal?