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internet slow

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internet slow

I pay for 60 mbps, olny getting 20mbps, need help. I can only get support from the phillipines and they are no help. I live in USA.

Expert

Re: internet slow

Start here;

 

https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474



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I am a fellow customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Official Employee

Re: internet slow

Hello jason605i. If you still need help with your internet speed issues, I can help. Please send me a private message and include your full name, service address, and account number so I can assist you. 



I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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