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internet ip address

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internet ip address

for some reason comcast keeps changing my ip address. my remote camera system in my house is tied to my internet. when the ip address changes i have to call my camera provider for a service call to link my camera system back to the internet. i have had two service calls,which are expensive,in the last month. i need a permanent ip address. Can you help?

Diamond Problem Solver

Re: internet ip address

Only a Business Class account can get static public / WAN IP addresses assigned. Perhaps a dynamic DNS service may be a solution for you ? You can Goggle for info.

Official Employee

Re: internet ip address

Thanks EG, you are correct, only Business Class accounts are allowed to purchase a static IP. 

 

Hi @ron211. If you need a permanent IP, please consider upgrading your residential service to Business Class.