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The web page for Comcast XFINITY xFi  does not load.  I get this everytime

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Official Employee


Apologies you're unable to access the site. What browser are you using?  Have you been able to access the site previously?  





I apologize for the inconvenience you are experiencing. As of now, I am unable to replicate the issue you are experiencing when using the following browsers: Mozilla Firefox, Internet Explorer, and Google Chrome. 


Have you tried clearing your cache and cookies and trying to reload the webpage again?


Also, you can download the XFi app to avoid these type of issues with the website.

To download the app for Apple devices go here:

For Android devices you can download the app here:


If you are still experiencing issues, please provide your browser and version information here for additional assistance. 



Flushed cache still hapens with Edge.  Installed Chrome and get a crazy message To access xFi, you'll need to upgrade your service/equipment


I have Triple Play and I am eligable.



also I just noticed on my account/settings     Internet Service Details
WiFi credentials
Error accessing data, please try again later