Xfinity plant
Community Forum
Xfinity globe

how to fix xfinity wifi.exe bad image error status oxc0000020

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

how to fix xfinity wifi.exe bad image error status oxc0000020

xfinity wifi.exe bad image c:\program files (x86)\comcast\xfinity wifi\SMEvent.dll is either not designed to run on windows or it contains an error. Try installing the program agin using ghe original installation media or contact your system admistrator or software vendor. For support error status oxc0000020.

Recieved 3 messages like this, one above and 2 others for authenication.dll and SMUtilLite.dll, how to I fix this.  Thank You

Official Employee

Re: how to fix xfinity wifi.exe bad image error status oxc0000020

Hello Mlboc.

 

Are you only getting this error message with only out app? Are you getting this error when installing our WiFi App from http://wifi.xfinity.com/ ?

 

If so, have you tried to uninstall the program, reboot your computer, download and install again and retest.