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factory reset

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factory reset

How do I do a factory reset on my xfinity cisco gateway?

Regular Contributor

Re: factory reset

What make/model is it?  Have you looked at the User Manual

Joe V
(not a Comcast employee, just another paying customer)

Re: factory reset

One way would be to use a bent paperclip (or similar device), find the pinhole sized, recessed Reset button in the back and press it with the paperclip and hold it for 30 seconds, or until the lights all go out. 

Another way would be to log onto the gateway's admin control panel at and go to Troubleshooting |Restore/Reboot Gateway and select Restore Factory Settings. 



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New Poster

Re: factory reset

thanks joe