Community Forum

emails from my domain forwarded to are being blocked

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Re: emails from my domain forwarded to are being blocked

Same issue here for me and this is not the first time.  It is beginning to cause havock with my business.  I am told it is a Comcast issue, so I am hoping it gets resolves quickly.  I cannot afford to lose more business due to something out of my control.

Frequent Visitor

Re: emails from my domain forwarded to are being blocked

Thank you for the information. I will give Comcast security a call today and see what they can do to help.

I have a business and the Domain name for my business also came with my own business email address, which is where my customers send their emails too as well as all my suppliers. I use "manage my mail" that is provided to me from the company I bought my domain name from and inserted my " email address" in the mail forward field, in order not to miss important or urgent emails I receive from my customer and suppliers. It was working very well up to the end of last year.




Gold Problem Solver

Re: emails from my domain forwarded to are being blocked

Recent changes to Comcast's help pages have removed the page the error message points to. The most similar page I have been able to find is As the message suggests, the sending server IP is blocked for spam. Comcast Customer Security Assurance might be able to help you with this: 1-888-565-4329 (M-F 9am-11:30pm ET, S-S 10:30am-6:30pm ET),


You might also use a webmail account from Gmail or one of the other free email providers.

Frequent Visitor

emails from my domain forwarded to are being blocked

I have just begun to encounter this problem at the beginning of this year with Comcast. I have a domain provider Verio, and forward emails arriving into my domain webmail to my address. Recently I have had several issues with emails being blocked, therefore not receiving the emails forwarded automatically through my domain. Who or what do I need to do or talk to to get this fixed. This has been very frustrating the past several weeks that I have been trying to find who to contact to resolve this issue. The following is one of the messages that occurred.


Connected to but greeting failed. Remote host said: 554 comcast Comcast block for spamPlease see

Any help will be great.