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email will not open

Regular Visitor

email will not open

I have been unable to open my email since September 3rd. I have tried explorer, Opera, and Firefox to get to my email as well as 3 different computers. I have three emails through Comcast and I am able to log into the 2 emails but not the email that I use everyday. When I sign in I  have access to my account but when I try to open my email it just keeps trying to load but never succeeds. I have contacted Comcast with this problem and the nice gentleman said everything look fine from Comcast end he then told me he would have someone call me to see if they could help. Unfortunately when they called I was not at home They left a message saying the refreshed it and hopefully it was working again. When I went to my email it is still will not load.

 

Any suggestions would be greatly appreciated!

Email Expert

Re: email will not open

Normally I would say this is a browser issue.  But since you're already tried that approach, I'm going to escalate this to the forum adminstrator to have someone else look at your account.




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Official Employee

Re: email will not open

Hi jademystik,I apologize for the issues you are experiencing trying to use your email. I will send you a private message to get the email you are experiencing issues with.

 

Thank you


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