Today I received an email from Xfinity indicating that "my password is all set". also has on the page. ' you're.all.set . I did not request nor change my login or password. It gives me a link of http://www.xfinity.com to click on and use my new password. Trouble is, I didn't change it so I dont' know what my new password would be. I was on line doing some credit card work at the time, but had already been signed into my comcast account. I am afraid to sign out, as well as click on the link
It sounds like a phishing scam. The way to identify a legitimate email from Comcast is here---------------
You can report it here--------------
Sign out of your account and back in again to make sure your old password still works.
Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you