Can you post a screenshot of the folders with no labels? Make sure you redact any email addresses first. A couple of other folks have the same issue and I have not seen it myself.
First the Xfinity Connect App gets dowhgraded so it can only acces one of your Xfinity email accounts.
Now the Xfinity webmail is downgraded so it also can only check on email account, my folders are no longer labled, what a mess
After being upgraded by way of sneak attack in the middle of the night, I am unable to read my subfoler names on the left hand side of the screen. I should not have to open every folder to find out what folder is what. This is insane.
There is an outline of each folder, but I do not know what it is. What kind of garbage is this?
Sorry for the experience you are having with the email folders. I'd like to take a deeper look at your account to see how I can get this resolved. Can you do like suggested by Latoque and paste a screenshot here? In order assist you, please send me a private message verifying the first and last name of the account holder, the phone number, street address, and the account number associated with your services.
To send a private message click on my name "ComcastChe", then click private message me.
Great! I'm assuming the most recent update that was released on 11/9 is what help get it resolved. Either way, I'm happy things are working as intended on your end again. If there's anything else we can assist you with, please don't hesitate to reach out.
Thanks for being the BEST part of Comcast, take care!