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email attacments

New Poster

email attacments

I can not send ANY attachments!!!! What is the problem. Looking more like i need a expensive pacage. This is getting to be a crock!

Expert

Re: email attacments

Are you using only the webmail interface?  Exactly what happens when you try to attach something to an email?

New Poster

Re: email attacments

I use the reg web set up on firefox. It shows it loads it and sends it. BUT only the name shows at other end.

Expert

Re: email attacments

Did the other party click on the name?  What kind of file is it----a PDF, .docx, jpeg or something else?  

Regular Visitor

Re: email attacments

I am having problems as well since they "upgraded" the comcast email.

Its also slow as mollases

 

New Poster

Re: email attacments

I sent jpg to zip.. nothing comes but the name. Ive gone to useing google mail. There not messed up.

Expert

Re: email attacments


rmd11 wrote:

I sent jpg to zip.. nothing comes but the name. Ive gone to useing google mail. There not messed up.


If you are sending a zip file, all that will show up at the other end is the name of the file.  Does the other party have a utility on their computer to decompress it and open it?  How big is this photo?  

New Poster

Re: email attacments

Yes they do. Ive used the same pic off google. No problem there. This all started after there change.

Expert

Re: email attacments

Does it work OK if you try sending it to some other email address you have like Yahoo or Gmail?

New Poster

Re: email attacments

Are you a bot???????

Expert

Re: email attacments

No, I'm not.  I asked that question for a reason.  I have the new format and I cannot duplicate what you are describing.  I can send a zip file just fine and it looks as it should at the receiving end---it shows a link to the file for downloading to the computer.

New Poster

Re: email attacments

Well you DIDNT read the post. Where i said i sent same pic from google.

Expert

Re: email attacments

NO.  I asked if works if you send to a Gmail or Yahoo account--------not from them.  Does it work if you send TO a Gmail or other account you have?

New Poster

Re: email attacments

No i can send from there. Nothing shows but the name. When i try sending it to google

Expert

Re: email attacments

OK, what happens if you double-click on that name in the destination email?  Anything?  Or right-click on it and then select "Open" from any menu that appears?