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e-mail name

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New Poster

Re: e-mail name

Mr. Latoque ansered my question i accepted as a solution.

Thank You

jrow

Expert

Re: e-mail name

Assuming you are still on the old email format, this a known, ongoing issue.  It has no effect on the account.  The new format doesn't have the problem.  At some point you will be migrated to the new format.

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New Poster

e-mail name

When log on to xfinity home page in says 'Hello James, When go to my e mail i get it but it says 'Hello Guest'  

Why not James?