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e-mail name

Xfinity Forum Archive
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Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

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New Poster

Re: e-mail name

Mr. Latoque ansered my question i accepted as a solution.

Thank You



Re: e-mail name

Assuming you are still on the old email format, this a known, ongoing issue.  It has no effect on the account.  The new format doesn't have the problem.  At some point you will be migrated to the new format.

New Poster

e-mail name

When log on to xfinity home page in says 'Hello James, When go to my e mail i get it but it says 'Hello Guest'  

Why not James?