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downloading the norton suite with my comcast subscription

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Problem Solver

Re: downloading the norton suite with my comcast subscription

Hi 

 

 

Regular Contributor

Re: downloading the norton suite with my comcast subscription

Thank you for your E-Mail.  I am very happy to say that finally Norton has been reinstalled onto my computer.  Comcast was not able to do it so I called Norton and a very nice gentleman spent over two hours with my computer in host mode.  At the end of the session he had downloaded Norton for me and now I have no further problems with Norton, it is up and running.  Thanks again for your help.

New Poster

Re: downloading the norton suite with my comcast subscription

Is the Norton free for comcast customers.

Re: downloading the norton suite with my comcast subscription


@janegrantham1 wrote:

Is the Norton free for comcast customers.


Yes it is - the following info is for Windows Users:

 

http://forums.comcast.net/t5/Security-and-Anti-Virus/How-to-Initially-Install-Norton-Security-Suite/...

 

Please let us know how things go and if you have any more questions.


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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New Poster

Re: downloading the norton suite with my comcast subscription

Hi, my name is Beth & I was wondering if maybe you might be able to answer this question for me? I'm a Comcast customer as well & I downloaded Constant Guard for my PC but I have 2 iPads & a few cell phones that need to be linked with my Constant Guard as well & when the representative today from Comcast helped me with getting this security system on my PC he said I could link 7 other devices to this constant Guard as well, but when I go to click on the link for my iPad that has "this logo here iOS" it redirects me to where I have to pay for it? Now I was told I didn't have to because I'm a Comcast Customer & the service for this is free?? So I don't understand why I keep getting redirected to where I have to pay for it? 

 

I just thought maybe you might have somewhat of an answer seeing how posted a similar question & maybe somebody might have answered it for you??? 

 

            

                         Thank you......

Re: downloading the norton suite with my comcast subscription

Hi Beth300 and welcome to the forums,

 

You are permitted to have 7 installations of Norton Security Suite - ie 7 PC's covered.  Norton Security Suite (called Constant Guard sometimes by Comcast and other users) . 

 

There is no coverage for iOS devices (iPads,Apple Phones or Android Phones) under the free protection.  There is purchasable coverage available at a discounted price for Comcast customers from this link:

 

https://constantguard.xfinity.com/products-and-services/norton-mobile-security/

 

If you need any additional assistance or explanation please come back.

 

 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: downloading the norton suite with my comcast subscription

Hi,
I want to download the lastest Ver of Norton Security Suite(for comcast) .
Could you please send the linked to me?Window or Mac is OK.

I do not want to open xfinity website at this time.Thanks!
Such as old Ver of NSS below:
http://liveupdate.symantec.com/upgrade/Comcast/5.0/NSS5Setup.exe
http://liveupdate.symantec.com/upgrade/Comcast/Norton_Internet_Security_4_Mac_EN.dmg

NSS.jpg

Re: downloading the norton suite with my comcast subscription

Hi tiancai,

www.norton.com/latestnss

Th above link will get you 22.7.0.76 and you will have to run LiveUpdate, rebooting when requested until you arr5ive at version 22.9.4.8.

 

Above is for PC - I am not a MAC user, but believe this may be what you are looking for:

http://norton.com/latestnismac


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!