Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. Then try it again.