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connect dlsplay issue in chrome

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Contributor

connect dlsplay issue in chrome

My Comcast Connect page menu bar is not displaying unless I use fullscreen mode.  Rebooting modem dn fix. Solutions?

Connect menu bar.jpg
Expert

Re: connect dlsplay issue in chrome


Try clearing out Chrome's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.

Official Employee

Re: connect dlsplay issue in chrome

I'm curious what toolbar you are using that says the page you are viewing is Safe. Always interested to see if it could be a toolbar interfering with the display.

Contributor

Re: connect dlsplay issue in chrome

The only active toolbar is Norton SafeSearch, which I've disabled.

Contributor

Re: connect dlsplay issue in chrome

Clearing cache doesn't help.  I know it works in IE11, and if I use an incognito window, but I prefer to stick with Chrome. Comcast was aware of this about a year ago, and still not corrected.