Community Forum

closing comcast account & email address

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community


Re: closing comcast account & email address

Yes.  As with most ISPs, Comcast email is proprietary.  Once you are no longer a paying subscriber the email will no longer be accessable to you.  So you need to migrate your email and contacts to another free-standing email account like Yahoo,, Gmail or something else that is not dependant on an ISP.  If you already have an account with a different ISP, they should have a way to transfer your email to their service from Comcast, as well as your contacts.  But you would need to do that before you close the Comcast account.

New Poster

closing comcast account & email address

If I close my comcast account, will I lose my comcast email address?