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can't send email in Windows Live

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New Poster

can't send email in Windows Live

An unknown error has occurred.

Subject 'Test' Server Error: 554 Server Response: 554 omta01.westchester.pa.mail.comcast.net comcast Port 25 not allowed - http://customer.comcast.com/help-and-support/internet/email-client-programs-with-xfinity-email/ Server: 'smtp.comcast.net' Windows Live Mail Error ID: 0x800CCC6F Protocol: SMTP Port: 25 Secure(SSL): No

Gold Problem Solver

Re: can't send email in Windows Live

Change your outgoing port (smtp) from port 25 to either 465 with SSL on, or to port 587 without SSL. Post back the results please.


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Poster

Re: can't send email in Windows Live

Changed to 557.  New error message reads:

 

The connection to the server has failed.

Subject 'Test' Server: 'smtp.comcast.net' Windows Live Mail Error ID: 0x800CCC0E Protocol: SMTP Port: 557 Secure(SSL): No Socket Error: 10060

 

I'm using Windows Live Mail on a Dell Inspiron desktop computer using Windows 7

New Poster

Re: can't send email in Windows Live

587 not 557 worked.  Thanks.

Silver Problem Solver

Re: can't send email in Windows Live

delete

New Poster

Re: can't send email in Windows Live

I chnaged the  outgoing port (smtp) from port 25 to either 465 with SSL on,  and it is now able to send...

 

Thanks for the help----why did that happen?

 

 

Gold Problem Solver

Re: can't send email in Windows Live

See this clickable link.
http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/Port-Change-Notification/m-p/1470331#U1...

Comcast has blocked Port 25 for sending email.

CC


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Regular Visitor

Re: can't send email in Windows Live

Thank you.