Xfinity plant
Community Forum
Xfinity globe

blocking an email

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

blocking an email

how can i block a particular email who keeps contacting me?

Expert

Re: blocking an email

Assuming you are still on the old email format-------------

From your Inbox page, go to Preferences>>>>>>Email>>>>>>>>Email Filters. Click on that, and then follow the prompts to set up a filter for that sender. One of the options is "Discard", which dumps any emails from that sender and you just never see them.

If you are on the new format, click on the gear icon in the upper right corner of the screen, then on Settings. There you will see Filter Rules. Click on that and follow the prompts.  

Regular Visitor

Re: blocking an email

Thanks for the suggestions, unfort. I can't seem to block someone.  Guess I'll just put it in spam....