Community Forum

block sender

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Re: block sender

How do I block e-mails from my inbox?

Regular Visitor

Re: block sender

Thanks.

Expert

Re: block sender


regcurry wrote:

What + or - buttons.  I don't see any in the filter


Note that CCCarole posted that information 9 months ago.  Apparently the filter feature has changed since then, because I don't see any + or - buttons either.

Regular Visitor

Re: block sender

What + or - buttons.  I don't see any in the filter

New Poster

Re: block sender

The one issue I have with comcast e-mail is there is NO easy way to block senders.NetZero has such a simple button to block a sender and it works great.I would think Comcast after all these years would have updated to make it easier for one to block certain e-mails without this long,unclear present process in place of making filters.

Gold Problem Solver

Re: block sender

Create an email filter
Sign into XFINITY Connect and click on the Preferences tab at the top.
Select Email Filters, and then select Add Filter.
Enter the Filter Name.


A single filter can have multiple criteria for how a message will be classified. Choose if you want affected messages to meet Any criteria or All criteria.
Select the criteria using the drop-down menus. Options include criteria based on all or part of an email address, words in the subject line, or message length. Add or remove criteria by clicking the + or – buttons.
Select the action to be performed, such as sending emails to a specific folder or directly to Trash.
Click OK to save your filter.
Back at the Email Filters page, click Run Filter to filter your existing inbox. From here, you can also choose Delete Filter or Edit Filter.


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Silver Problem Solver

Re: block sender

You need to be more descriptive. Just saying "it doesn't work" isn't very helpful.

If you want to block a particular email, you must sent up a filter to do it. Preferences, Email, Email Filters.

New Poster

block sender

I am trying to block an incoming email address. I have been unable to do this.Any help?