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arnermd I am having the exact same problem, and have tried all of the things you did. Have you ever found a solution? The Windows Mail App stinks.
Unfortunately I have not been able to resolve the problem and Comcast has not been of any help. All I can do is tell you what did not work for me.
- I called customer service and he tried resynching the mail server (not sure what that actually is), he was sure this would work, it did not resolve the issue.
- I was told to reinstall windows live mail, I did and that did not resolve the issue at all
- Turned off the firewall and email virus scanning, no improvement
- Increased and decreased lenght of server timeouts, no improvement
I have discovered that I get the error message with windows live mail and Oultlook 2010 but not with the windows mail app that comes with windows 8.
I have also found that I only get the error with my imap accounts.
Is anybody else getting this error message? Anybody know why? Any known fixes?
I am running:
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.
The server did not respond to this IMAP command before the connection was terminated.
User name: ******
IMAP Port: 993