Community Forum

Xfinity device control

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Xfinity device control

Locking access to devices from Xfi on Tv?
Children are removing paused devices
Silver Problem Solver

Re: Xfinity device control

Are they using the xFi app on their phones?

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Official Employee

Re: Xfinity device control

You can set up a parental controls pin for the xFi app on X1.

There are 2 steps in this procedd

  1. First, you need to set a parental control pin (see this article for details -- )
  2. Then you  needs to lock the xFi App (see this article for instructions -

Please give this a try and Private Message me if you have any more trouble! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!