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Xfinity device control

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Xfinity device control

Locking access to devices from Xfi on Tv?
Children are removing paused devices
Silver Problem Solver

Re: Xfinity device control

Are they using the xFi app on their phones?

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I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Xfinity device control

You can set up a parental controls pin for the xFi app on X1.

There are 2 steps in this procedd

  1. First, you need to set a parental control pin (see this article for details -- https://www.xfinity.com/support/articles/x1-parental-controls-turn-on-off )
  2. Then you  needs to lock the xFi App (see this article for instructions - https://www.xfinity.com/support/articles/x1-parental-controls-service-locks)

Please give this a try and Private Message me if you have any more trouble! 


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