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Xfinity connect e-mail download speed still slow!!

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Xfinity connect e-mail download speed still slow!!

According to the answers by the comcast experts , comcast was going to correct this problem in february.  Now it is April and the slow e-mail download speed has not changed. What the heck is going on here. No the answer is not to clear the cache history or to change your browser!!   Something needs to be done at your end!!  Thank you!