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Xfinity app show Arris SB6141 modem not connected.

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Xfinity app show Arris SB6141 modem not connected.

Ever since i got internet, my app always shows modem not connected. However i used to get internet and was able to restart modem from app. Now i can not restart modem from router and i lost internet connection too.. Recently i was having slow internet, with lot of packet loss and lag. But today no connection at all.
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Expert

Re: Xfinity app show Arris SB6141 modem not connected.

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...

 

 



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