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Xfinity IOS email app is very slow

New Poster

Xfinity IOS email app is very slow

It takes a painfully long time to load new messages. I would say it's been like this for a few weeks now.

Expert

Re: Xfinity IOS email app is very slow

Does  it work OK if you just use Safari to access the account instead of the Mail app?

Official Employee

Re: Xfinity IOS email app is very slow

 

Hi genesse6, you definitely want to check your mail by going through the browser on your phone or on a PC and see if you get the same delay. Also please try removing the email account from your phone all together and add it back this will help with your connection issue.