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XFi App with 2 gateways

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XFi App with 2 gateways

I have 2 separate wireless gateways (2 separate modems, 2 independent WiFi signals with 2 separate network names and passwords). I understand the xFi app can only account for 1of these. Currently my xfi app is connected to Network1,but I need it connected to Network2 instead. How do I remove the Netork1gateway from the app so I can add Network2?


i previously had this done via a call to customer support, but for some reason my app removed Network2 and readded Network1 on its own after a few days (the opposite of what I want). 


How do I get this fixed? The only reason I rent the second modem/network is to be able to add pause/timelimits, etc.