Community Forum

XFi App with 2 gateways

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

XFi App with 2 gateways

I have 2 separate wireless gateways (2 separate modems, 2 independent WiFi signals with 2 separate network names and passwords). I understand the xFi app can only account for 1of these. Currently my xfi app is connected to Network1,but I need it connected to Network2 instead. How do I remove the Netork1gateway from the app so I can add Network2?

 

i previously had this done via a call to customer support, but for some reason my app removed Network2 and readded Network1 on its own after a few days (the opposite of what I want). 

 

How do I get this fixed? The only reason I rent the second modem/network is to be able to add pause/timelimits, etc.