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Would like to use Apple Mail with comcast

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New Poster

Would like to use Apple Mail with comcast

How do I switch from Xfinity/comcast e-mail to Apple Mail on my MAC running Sierra 10.12.6


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New Poster

Re: Would like to use Apple Mail with comcast

Tried your instructions. My computer says account already exists, but status indicates offline. Enable box is checked.


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Expert

Re: Would like to use Apple Mail with comcast

Just open Mail on the Mac, then click on "Mail" in the top menu, then "Add accounts", and you will see this, then just click on "Other Mail Account" and follow the prompts----------------------

 

Screen Shot 2017-11-23 at 7.51.15 PM.jpg

New Poster

Re: Would like to use Apple Mail with comcast

Tried your instructions. My computer says account already exists, but status indicates offline. Enable box is checked.

Expert

Re: Would like to use Apple Mail with comcast

When in Mail, click on "Mail" again in the top menu on the Mac, then on  "Accounts".  You should now see a list of all your internet accounts.  Is the one in question in that list?  If it is, and it's offlne, it will be grayed out.