Community Forum

Wireless printer problem afdter setting up new modem from Comcast

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Wireless printer problem afdter setting up new modem from Comcast

About 2 weeks ago I set up a new modem as my new one was outdated. I have a router that allows me to use two wifi addresses. One is 5g and the other is 2g. I use the 2g with my laptop

and have no problem printing. however, my husband uses the 5g wifi for his work laptop and cannot print to our Canon printer unless he switches to 2g network. is there a way that he doesnt have to do that. Before installing the new modem he had no problem printing from the 5G wifi. 

 

Thanks

LorK