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Problem Solver

Windows crashes hijackthis log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:25:15 PM, on 7/21/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Norton Security Suite\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.2.543\ccSvcHst.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\NewSoft\Presto! PageManager 8 for EP\PMSpeed.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\joef\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5674
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5674
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5674
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Norton Security Suite\Engine\4.2.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Norton Security Suite\Engine\4.2.0.12\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Norton Security Suite\Engine\4.2.0.12\coIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ButtonMonitor] C:\Program Files\IOI\ButtonMonitor.exe
O4 - HKLM\..\Run: [WrtMon.exe] C:\Windows\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [PMSpeed] C:\Program Files\NewSoft\Presto! PageManager 8 for EP\PMSpeed.EXE
O4 - HKCU\..\Run: [EPSON WorkForce 610 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIFJA.EXE /FU "C:\Windows\TEMP\E_S35AA.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
O23 - Service: Comcast Secure Backup & Share Backup Service (ComcastSecureBackupSharebackup) - Secure Backup and Share - C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files\Norton PC Checkup\Engine\2.0.2.543\SymcPCCULaunchSvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files\Norton PC Checkup\Engine\2.0.2.543\ccSvcHst.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

--
End of file - 8950 bytes

Valued Contributor

Re: Windows crashes hijackthis log

Joe,

 

  Nothing shows up in your log. Can you elaborate on your crash?

   - What you were running when it occurred?

   - Did you recently install something?

   - Is this occurring repeatedly or was it a one time event?

   - Is anything showing in the Windows Event Logs regarding this crash?

 

A while back there were some issues with Comcast's Toolbar causing issues. I don't know if that is the case now. If you want, you can run some processes to check your system for any malware just in case there is something hidden in your system.

 

Follow the instructions at this site (DSLReports Security Cleanup Mandatory Steps) and post the results here.

Bronze Problem Solver

Re: Windows crashes hijackthis log

Hi Joe,

 

FWIW (and I don't suggest I'm an expert), I don't see anything untoward in your HJT log.  Some anomalies, yes--but I'll admit I didn't dig through the log with a fine-toothed comb.  And perhaps HJT didn't find everything, if there is something wrong, malware-wise.

 

I did notice you have the Comcast Toolbar installed, but can't suggest it's the root cause of your Vista system crashes.  Have you had a look at the Event Log?

 

Any specific things you do that seem to lead to the crash?  When does it tend to crash?  (I assume this is something quite new.)

 

Have you checked to make sure your system's BIOS, Drivers, etc. are as current as possible?

 

EDIT:  Sorry about the echo, johnd--a minute too late with hitting the post button.  Guess I'll go with "great minds think alike". Smiley Wink

Problem Solver

Re: Windows crashes hijackthis log


@johnd wrote:

Joe,

 

  Nothing shows up in your log. Can you elaborate on your crash?

   - What you were running when it occurred?

   - Did you recently install something?

   - Is this occurring repeatedly or was it a one time event?

   - Is anything showing in the Windows Event Logs regarding this crash?

 

A while back there were some issues with Comcast's Toolbar causing issues. I don't know if that is the case now. If you want, you can run some processes to check your system for any malware just in case there is something hidden in your system.

 

Follow the instructions at this site (DSLReports Security Cleanup Mandatory Steps) and post the results here.


i got a some below

it running fine then just stops when it restart it crashes once more

other time it wait untill i am online ,when i click web mail then it crashes

had a few time clicking on a flash file.

 

there one blue screen that pops up sometime says shutdown because something trying to write to read only file

 

errors


</Event>

Log Name:      System
Source:        disk
Date:          7/22/2010 2:12:31 PM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Home-PC
Description:
The driver detected a controller error on \Device\Harddisk1\DR1.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-07-22T18:12:31.058Z" />
    <EventRecordID>404556</EventRecordID>
    <Channel>System</Channel>
    <Computer>Home-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Harddisk1\DR1</Data>
    <Binary>0F01680001000000000000000B0004C003010000000000000000000000000000000000000000000065A20B0000000000FFFFFFFF0600000040000010220000000020061208012000000000003C00000000000000886B83890000000068922E8900000000000000001E000000010000000000000000000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Log Name:      System
Source:        disk
Date:          7/22/2010 2:12:31 PM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Home-PC


Log Name:      System
Source:        disk
Date:          7/22/2010 2:12:29 PM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Home-PC
Description:
The driver detected a controller error on \Device\Harddisk2\DR2.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-07-22T18:12:29.514Z" />
    <EventRecordID>404554</EventRecordID>
    <Channel>System</Channel>
    <Computer>Home-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Harddisk2\DR2</Data>
    <Binary>0F00680001000000000000000B0004C003010000000000000000000000000000000000000000000002A20B0000000000FFFFFFFF060000004000001022000000FF200612080130100000000078000000000000000840468800000000282E2B87000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Log Name:      System
Source:        disk
Date:          7/22/2010 2:12:29 PM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Home-PC
Description:
The driver detected a controller error on \Device\Harddisk4\DR4.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-07-22T18:12:29.514Z" />
    <EventRecordID>404553</EventRecordID>
    <Channel>System</Channel>
    <Computer>Home-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Harddisk4\DR4</Data>
    <Binary>0F00680001000000000000000B0004C003010000000000000000000000000000000000000000000002A20B0000000000FFFFFFFF060000004000001022000000FF2006120801301000000000780000000000000048D54A880000000050A74888000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Log Name:      System
Source:        disk
Date:          7/22/2010 2:12:29 PM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Home-PC
Description:
The driver detected a controller error on \Device\Harddisk3\DR3.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-07-22T18:12:29.514Z" />
    <EventRecordID>404552</EventRecordID>
    <Channel>System</Channel>
    <Computer>Home-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Harddisk3\DR3</Data>
    <Binary>0F00680001000000000000000B0004C003010000000000000000000000000000000000000000000002A20B0000000000FFFFFFFF060000004000001022000000FF20061208013010000000007800000000000000C8AD488800000000283E4A88000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Log Name:      System
Source:        Microsoft-Windows-Dhcp-Client

Log Name:      System
Source:        EventLog
Date:          7/21/2010 3:56:34 PM
Event ID:      6008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Home-PC
Description:
The previous system shutdown at 3:54:25 PM on 7/21/2010 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-07-21T19:56:34.000Z" />
    <EventRecordID>403286</EventRecordID>
    <Channel>System</Channel>
    <Computer>Home-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>3:54:25 PM</Data>
    <Data>7/21/2010</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>30</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>DA070700030015000F00360019000D00DA070700030015001300360019000D003C0000003C000000000000000000000000000000000000000100000000000000</Binary>
  </EventData>
</Event>

Problem Solver

Re: Windows crashes hijackthis log

Thing I tied

I did a disk error test -pass

I did a ram memory check- pass

I did a window startup fix. Good I think

I replace a ATA cable to harddrive to motherboard

cleaning of computer inside

ran spybot s-d

ran malwarebytes anti-malware

I had comcast secure backup install but remove it

other user on this computer installed comcast toolbar after first rash of crashes

Bronze Problem Solver

Re: Windows crashes hijackthis log

Joe,

 

Given the drive controller errors, I'll go back to my earlier thought.  I would check and update the following (if newer versions are available):

 

  • BIOS
  • Chipset Driver
  • Video Driver
  • Audio Driver
  • Network Driver
  • Other drivers
  •  

    That's the order I would look for updates, and consider applying them.  But you might just start with hardware drivers--especially for the disk drive.

     

    EDIT:  To add that it might not be the Comcast Toolbar, if crashes happened before it was installed.  But it's easy enough to try uninstalling it, just to see if that fixes the problem.

    Problem Solver

    Re: Windows crashes hijackthis log

    Gateway support is no help

    this site say bios is bad and there a update but have to buy

    http://biosagentplus.com/exe?&browser=Microsoft%20Internet%20Explorer

     

    how do I find my motherboard name ,that need a update

    i did do bios update on my old computer but this one is hard to find

     

    what do you think of http://www.drivermedic.com/

     

     

     

    Valued Contributor

    Re: Windows crashes hijackthis log

    Download and run this utility (SIW-System Information for Windows). It gives you a lot of detailed hardware information and may give you the information you need to determine the motherboard make/model, BIOS manufacturer and version, and various hardware drivers. Download the free version and choose either the installable or standalone free version depending on which you prefer.

    Re: Windows crashes hijackthis log

    Joe, Belarc Advisor may be helpful for info you need.  I believe their listing of main board is the motherboard.

     

    http://www.belarc.com/free_download.html


    I am not a Comcast Employee.
    I am a Customer Expert volunteering my time to help other customers here in the Forums.
    We ask that you post publicly so people with similar questions may benefit from the conversation.
    Was your question answered? Mark the post as Best Answer!
    Bronze Problem Solver

    Re: Windows crashes hijackthis log

    By Gateway support, do you mean you tried starting here?  You enter the system's serial number and go from there.  Or you can go with the "Browse All Downloads" approach, to search more manually.

     

    (Apologies if you've been there and got nowhere.)

     

    I'm always cautious when it comes to a third party (biosagentplus, or Driver Medic), that offers to find the right drivers for me, and wants to charge me for them.  Sounds too much like the fake av swindlers out there, for my tastes.

     

    I'm guessing since you have Vista, the system can't be that old.

    Problem Solver

    Re: Windows crashes hijackthis log


    @Bartleby wrote:

    By Gateway support, do you mean you tried starting here?  You enter the system's serial number and go from there.  Or you can go with the "Browse All Downloads" approach, to search more manually.

     

    (Apologies if you've been there and got nowhere.)

     

    I'm always cautious when it comes to a third party (biosagentplus, or Driver Medic), that offers to find the right drivers for me, and wants to charge me for them.  Sounds too much like the fake av swindlers out there, for my tastes.

     

    I'm guessing since you have Vista, the system can't be that old.


    I been there

    bios is a year older then my

    and no updated anything for my computer

    Bronze Problem Solver

    Re: Windows crashes hijackthis log

    That stinks...how old is the system?

     

    See how the other tools go.  You may be able to get something more current from the original provider.  And don't forget the idea of just uninstalling that Comcast Toolbar, to see if it helps.  I don't know if it runs any BHOs or tasks full time, but it might.

    Problem Solver

    Re: Windows crashes hijackthis log


    @Bartleby wrote:

    That stinks...how old is the system?

     

    See how the other tools go.  You may be able to get something more current from the original provider.  And don't forget the idea of just uninstalling that Comcast Toolbar, to see if it helps.  I don't know if it runs any BHOs or tasks full time, but it might.


    not very old was made in jan 08

    i did use that tool and will spent time backing up everything before i give anything a try

    Problem Solver

    Re: Windows crashes hijackthis log

    Just a update

    there no bios update

    but I did buy a new graphic card because there was a odd problem I had

    the problem was a black screen but computer stay on for a few minutes then reset.

    so far no crash for 3 hours