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Will Comcast support MB7220 (DOCSIS 3.0) modem?

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Will Comcast support MB7220 (DOCSIS 3.0) modem?

I have a modem MB7220 by Motorola with DOCSIS 3.0. Does anyone know if it is supported by Comcast. My old modem DOCSIS is 2.0. I was  recently told that the old modem will not be supported early next year. Thank you for you help.

Silver Problem Solver

Re: Will Comcast support MB7220 (DOCSIS 3.0) modem?

See if this helps:

https://www.xfinity.com/support/articles/list-of-approved-cable-modems

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Expert

Re: Will Comcast support MB7220 (DOCSIS 3.0) modem?

Yes. It's on their "Approved Devices" list;

 

https://mydeviceinfo.xfinity.com/device/motorola-mb7220-482

 

It's good for speed tiers of up to 200 Mbps.



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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New Poster

Re: Will Comcast support MB7220 (DOCSIS 3.0) modem?

Thank you very much for your information. I have not installed the MB7220 yet. I shall install it soon.

New Poster

Re: Will Comcast support MB7220 (DOCSIS 3.0) modem?

That page does not display anything, its completely blank. I've reloaded it using different browsers. Did Comcast delete it?

Expert

Re: Will Comcast support MB7220 (DOCSIS 3.0) modem?

Hmmm.. The link works here. Here's a screenshot;

 

Screenshot.png



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!