Community Forum

WiFi modem Chanel setting setting

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

WiFi modem Chanel setting setting

how do i make sure my wifi modem chanel is set to nothing higher than 11?

Expert

Re: WiFi modem Chanel setting setting

There are two frequencies on WiFi - 2.4 GHz and 5 Ghz. The 2.4 GHz channels go no higher than 11. All the 5 GHz channels are higher than that. Your gateway will typically pick the least congested channels automatically, but you can also manually select the settings on your gateway by using the Admin control panel or at Xfinity xFi: 

 

https://www.xfinity.com/support/articles/change-wifi-admin-tool-xfinity-xfi 

 

If you have a personal router, check your device's documentation on how to change the WiFi channels. 


The Experts are regular customers who volunteer their time helping other customers on the Forums and have been recognized by the community. For more information on the Expert Program, please click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as best answer!