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Why are inbox message lumping whole conversation together

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Why are inbox message lumping whole conversation together

In last week, settings on my inbox suddenly changed toi lumping whole conversations together instead of each response showing seperate. Plus it shows last response.

 

Does anyone know how to change this back? I spent 15 minutes with on live chat with comcast employee and they didn't tell me a thing.

Expert

Re: Why are inbox message lumping whole conversation together

Do you have Conversations set as the sorting criteria?



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New Poster

Re: Why are inbox message lumping whole conversation together

Thanks!  I never changed that setting, but I was able to fix it.