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Where do I find my Wifi SSID (Arris STB)?

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Where do I find my Wifi SSID (Arris STB)?

Where do I find my Wifi SSID (Arris ST?  There are SIX numbers on the set-top box, but none of them work to connect my new laptop!  I'm writing this from my old laptop, but obviously, I would prefer to use the new one!

Expert

Re: Where do I find my Wifi SSID (Arris STB)?

Do you mean your home networking router / gateway device for the internet service ? Not a Set-Top-Box for TV service right ? If so, and if it hasn't been changed from its default value, it is on a label on the bottom, back, or the side. It may be called the "Password" or the "Network Key" on that label. 



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New Poster

Re: Where do I find my Wifi SSID (Arris STB)?

Tried that, same error.  Is there another way of changing my Xfinity Wifi password?

Expert

Re: Where do I find my Wifi SSID (Arris STB)?

https://customer.xfinity.com/help-and-support/internet/change-xfinity-wifi-ssid/



I am not a Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!