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Web Page (Comcast/XFINITY) "Not Responding"

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Diamond Problem Solver

Re: Web Page (Comcast/XFINITY) "Not Responding"

Please post your own new topic concerning your issue. OP never returned. Dead thread closed.

New Poster

Re: Web Page (Comcast/XFINITY) "Not Responding"

What does this have to do with getting the Not Responding message all day long. Then on comes "Windows is checking for a solution to the problem".  Numerous times a day.  Can I please get an answer????

Diamond Problem Solver
Regular Contributor

Web Page (Comcast/XFINITY) "Not Responding"

Due to all the redesigns and changes of so many Comcast/XFINITY platforms that have been causing lots of malfunctions--including various Comcast and/or XFINITY and/or zimbra (email server), etc.--many Comcast Customers are shutting off their computers using the  computer power button--numerous times per day.  This is very bad for your computer.  The best and easiest way to handle this is as follows:


The keyboard keys combination all at once:  Ctrl + Shift + Esc


This will launch the screen window "End Task."  Whatever is running on your computer is listed in a column in alphabetical order.    Scroll down to Internet Explorer until this process/task is highlighted and then select the button on that window at the bottom right of that screen "End Process."  This will shutdown Internet Explorer without your having to shut off your computer using its power (on/off) button.  Of course, you will lose anything and everything you were doing while using Internet Explorer.  You will NOT be hurting your computer using this.


Hope this helps anyone looking for a better and safer solution, so that you do NOT hurt your computer.


Additionally, maybe a Comcast Moderator would use a different subject line and type in the body of the post this solution key combination and pin this near the top of the posts lists--just so Comcast Customers will not harm their computers.  I realize that very few Comcast Customers even know about and/or use the Forums--however--this might help, at least, a few--so that they will NOT damage their computers.