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Using multiple email accounts - need to forward

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New Poster

Using multiple email accounts - need to forward

How do I set a rule so that email from one account goes to my primary account?

Expert

Re: Using multiple email accounts - need to forward

Are you talking about incoming mail from a non-Comcast account, or a secondary Comcast account or what?  Are you still in the old email format or the new one?

New Poster

Re: Using multiple email accounts - need to forward

Both are Comcast accounts.  I'm not sure what you mean by the old or new format.  

Expert

Re: Using multiple email accounts - need to forward


ItsJustMe123 wrote:

Both are Comcast accounts.  I'm not sure what you mean by the old or new format.  


Look at the URL in the address bar of your browser;  if you see "Zimbra" you are in the old format.  If you see "Appsuite" you are in the new format.

Gold Problem Solver

Re: Using multiple email accounts - need to forward


ItsJustMe123 wrote: Both are Comcast accounts.  I'm not sure what you mean by the old or new format.  

If you still have the old "Zimbra" webmail ("web.mail.comcast.net/zimbra/..."), the setting is under Preferences / Email / Email Forwarding. If you have the new Open-Xchange "Appsuite" webmail ("connect.xfinity.com/appsuite/..."), the setting is under (gear icon) / Settings / Mail / Auto Forward.