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Are you talking about incoming mail from a non-Comcast account, or a secondary Comcast account or what? Are you still in the old email format or the new one?
Both are Comcast accounts. I'm not sure what you mean by the old or new format.
Look at the URL in the address bar of your browser; if you see "Zimbra" you are in the old format. If you see "Appsuite" you are in the new format.
ItsJustMe123 wrote: Both are Comcast accounts. I'm not sure what you mean by the old or new format.
If you still have the old "Zimbra" webmail ("web.mail.comcast.net/zimbra/..."), the setting is under Preferences / Email / Email Forwarding. If you have the new Open-Xchange "Appsuite" webmail ("connect.xfinity.com/appsuite/..."), the setting is under (gear icon) / Settings / Mail / Auto Forward.