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Upgraded equipment for xFi but can't access xFi website or app

Frequent Visitor

Upgraded equipment for xFi but can't access xFi website or app

I recieved and install the new xFi capable equipment. Setup completed and internet and wifi works fine yet the xFi website and smartphone app says I need an equipment upgrade. Can I get some assistance with this?

Official Employee

Re: Upgraded equipment for xFi but can't access xFi website or app

Hi MdAsh, can you confirm if you are still experiencing this issue?