Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Hi Brywool -- I can check your account to see if your upgrade went through. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I'll be able to review what happened with this information.
Click my name (ComcastZach) and click Private Message Me.
Make and model of youir modem?