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New Poster

Unblock IP

Hi Comcast help,

Could you please unblock this IP 52.66.131.254? (Access is being timed out, please see the attached screenshot)

Let me know if you need more info.

Thanks
Dev

IP_timeout.PNG
Expert

Re: Unblock IP


David2018 wrote:
Hi Comcast help,

Could you please unblock this IP 52.66.131.254? (Access is being timed out, please see the attached screenshot)

Let me know if you need more info.

Thanks
Dev

you will need your own network person at that server (if one exists) to fix the network issue.no ports open at standard addresses in that ipv4 /24. 



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Gold Problem Solver

Re: Unblock IP


David2018 wrote: ... Could you please unblock this IP 52.66.131.254? ...

I doesn't appear to by blocked by Comcast, but there seems to be a problem with your networking setup. You should at least see a reply from your router or gateway, followed by several hops though Comcast's routers and beyond. From my location in Central PA the trace looks like:

 


C>tracert -4 52.66.131.254
Tracing route to ec2-52-66-131-254.ap-south-1.compute.amazonaws.com [52.66.131.254]
over a maximum of 30 hops:
   1    <1 ms     <1 ms     <1 ms  router1 [192.168.1.1]                                <- my router
   2      8 ms       8 ms       8 ms  96.120.9.181 [96.120.9.181]                     <- Comcast CMTS
   3      9 ms       8 ms       8 ms  te-0-6-0-0-sur02.york.pa.pitt.comcast.net [162.151.68.57]  <- Comcast routers
   4      9 ms       9 ms       9 ms  be-50-ar01.lancaster.pa.pitt.comcast.net [162.151.20.33]
   5    18 ms     17 ms     17 ms  be-34-ar01.mckeesport.pa.pitt.comcast.net [69.139.168.141]
   6    24 ms     24 ms     24 ms  be-7016-cr02.ashburn.va.ibone.comcast.net [68.86.91.25]
   7    23 ms     22 ms     23 ms  be-10130-pe04.ashburn.va.ibone.comcast.net [68.86.82.214]
   8    36 ms        *          24 ms  23.30.206.206 
   9   110 ms   109 ms   110 ms  et-0-0-53.cr11-fra2.ip4.gtt.net [89.149.180.45]        <- GTT routers
 10   112 ms       *         111 ms  a100-gw.ip4.gtt.net [77.67.66.206] 
 11-14  *             *             *        Request timed out.
 15   240 ms   242 ms       *        52.95.66.190                      <- Amazon EC2 routers
 16   226 ms   223 ms       *        52.95.66.181
 17   227 ms       *         234 ms  52.95.66.70
 18   215 ms   214 ms       *        52.95.66.83
 19   223 ms   221 ms   221 ms  52.95.67.180
 20-30  *             *             *        Request timed out.
Trace complete.

Browsing http://52.66.131.254/ produces this reponse from the destination server:

 


<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN""http://www.w3.org/TR/html4/strict.dtd">
<HTML><HEAD><TITLE>Not Found</TITLE>
<META HTTP-EQUIV="Content-Type" Content="text/html; charset=us-ascii"></HEAD>
<BODY><h2>Not Found</h2>
<hr><p>HTTP Error 404. The requested resource is not found.</p>
</BODY></HTML>

New Poster

Re: Unblock IP

Hi BruceW,

Thanks for the reply.
I will check the networking setup.

 

Best regards,
Dev

New Poster

Re: Unblock IP

Hi Rustyben,
I think my roommate has changed the default settings.I hope that fixes the issue.
Thanks,
Dev