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Unable to access email

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Unable to access email

After a long maze of resetting passwords through different emails, I finally accessed my account. Everything seems to be in order but one thing, I am completely unable to access my email. When on the home page of the Xfinity website, I click on the email button, and a new tab opens. But rather than it pulling up my email, it redirects me to which seems to just be the home page. I've been looking this up and have had no luck whatsoever. I use a new email now, but I need to access this one due to it being linked with another website. I've tried logging into the Xfinity Connect app, but when I try to check my emails there, it says they're doing maintenance, however, I know that isn't true because I'm able to access the email to my other Xfinity account. I've tried clearing my web browsers cache, and using a different browser. Obviously, I've had no luck. Any help is appreciated.