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Unable to PM - not a new poster

Frequent Visitor

Re: Unable to PM - not a new poster

Thanks ComcastJessie, 

 

Something magical happend I can now PM. 

 

-Steve

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Administrator
Solution

Re: Unable to PM - not a new poster

@136427,

 

Sorry for the inconvenience that you have experienced. I have verified that you should have no issue sending or receiving private messages via the forum. If you are still having difficulty please post here with any error messages and your browser information. 

 

Thanks. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.We ask that you post publicly so people with similar questions may benefit from the conversation.

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Re: Unable to PM - not a new poster

Let me know how things go - just do not place ay of your personal info (email address etc) on the forums.

 

I've alerted our admin of your situation - hoping thye can run you down by your IP or somehow.

Frequent Visitor

Re: Unable to PM - not a new poster

That would be another problem. Apparently, my registration was not set up properly. 

 

Let me check into that. 

 

Thanks.

Re: Unable to PM - not a new poster

For starters - we can not see your user name - what is it?

Frequent Visitor
Solved!

Unable to PM - not a new poster

Op, 

 

Please fix, 

 

Thanks,

-Steve