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Tv connection to internet

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Mcatechi
New Poster
‎06-08-2018 12:13 AM

Tv connection to internet

I have a samsung tv. I am connected to my home wifi but it says I am not connected to the Internet  as I cannot stream netfix or amazon prime video.

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RobertWy
Silver Problem Solver
‎06-08-2018 08:44 AM

Re: Tv connection to internet

What method does the TV connect to the Internet?  My TV's all use my wifi SSID and password.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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