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Telephone 1 lamp on

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Diamond Problem Solver

Re: Telephone 1 lamp on

We've seen this many times here before. It's likely to just be a firmware bug.

New Poster

Re: Telephone 1 lamp on

No phone cord plugged in
Silver Problem Solver

Re: Telephone 1 lamp on

Is there a phone cord plugged into the device?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

Telephone 1 lamp on

This is a store device once gateway installed the telephone 1 lamp is continuously lit while everything else is working, eventhough we never chose to include the telephone package I would like to get information on this matter.