Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Just received Wireless Gateway 3, the Arris TG1682G version. When I try to enter the admin page at 10.0.0.1 and use the default username admin and password as well, the password, it doesn't work. I get authentication failed. I tried multipe times, and did a reset of the device. To no avail. I need to get in to put my network settings back in place.
Do you have a backup battery installed?
That doesn't matter if the button is being used for 30 seconds. It would only matter with a powercycle operation by unplugging the power cord.