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T3 Timeout issues

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T3 Timeout issues

Been having this issue for almost a year now. Tech "fixed" it last summer, but it didn't fix it.


I'm at the point of giving Comcast one more chance or switching to AT&T.


Who can help?!?


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Re: T3 Timeout issues

Your upstream is really low. You'll need a tech to get that fixed.


I've asked a Comcast employee to help you. You should expect a reply in this thread. 



I am not an employee.
Official Employee

Re: T3 Timeout issues

Hey tmas79, 


I can have another tech scheduled to come out to correct your signal levels. I'd also like to check the health at the node and to see if there is something else that may be contributing to your issues. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, and the account number or phone number associated with your services and we can go from there.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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